Butler

Butler (Full Time)

Taj Exotica Resort & Spa, The Palm Dubai


Dubai , United Arab Emirates

Salary:


Vacancies : 1


Date Posted: 06-Aug-2022

About Company

Step into the world of Taj and join us in our endeavor to create magical experiences as we introduce the world to the art of Indian hospitality. Tajness is the soul of our culture and guides all our interactions. It is an implicit trust in our people to forge invaluable relationships by creating an emotional connect with our various stakeholders. Tajness is the way we do what we do. We bring to you a unique combination of authentic tradition and innovation, a culture we invite you to grow with.
Explore opportunities that align with your current skillset and become a part of our diverse community of “Exoticans” dedicated to delivering quality experiences. Grow with Taj at a wide array of locations across various geographies, offering opportunities that allows our associates to choose their preferred career path with focused mentoring and training, enriching both professional and personal development.
Be part of a family that strives to touch the hearts of our guests through carefully nurtured values. TrustAwareness and Joy is something we live-by everyday.
 
About Taj Exotica Resort and Spa, The Palm, Dubai
Part of Indian Hotels Company Limited (IHCL) established in 1903, Taj Hotels have been a pioneer in bringing legendary Indian hospitality to the world.
Continuing this legacy in providing guests with the highest levels of personalized, intuitive service and careful attention to detail, IHCL will be introducing its newest addition - Taj Exotica Resort & Spa, The Palm Dubai. Situated on the East Crescent of the Palm and connected to a private beach, the hotel will feature 258 rooms, 67 suites, six F&B venues, a kids’ club, sprawling banquet & meeting spaces and Taj’s signature Jiva Spa. Keeping sustainability and the incomparable Tajness at the core of its offering, the hotel is poised to create exotic experiences for all its guests. Scheduled to open doors in the next few months, we welcome candidates to be part of our Pre-opening Team. 

Job Descriptions

Step into the world of Taj and join us in our endeavor to create magical experiences as we introduce the world to the art of Indian hospitality. Tajness is the soul of our culture and guides all our interactions. It is an implicit trust in our people to forge invaluable relationships by creating an emotional connect with our various stakeholders. Tajness is the way we do what we do. We bring to you a unique combination of authentic tradition and innovation, a culture we invite you to grow with.

Explore opportunities that align with your current skillset and become a part of our diverse community of “Exoticans” dedicated to delivering quality experiences. Grow with Taj at a wide array of locations across various geographies, offering opportunities that allows our associates to choose their preferred career path with focused mentoring and training, enriching both professional and personal development.

Be part of a family that strives to touch the hearts of our guests through carefully nurtured values. TrustAwareness and Joy is something we live-by everyday.

About Taj Exotica Resort and Spa, The Palm, Dubai
Part of Indian Hotels Company Limited (IHCL) established in 1903, Taj Hotels have been a pioneer in bringing legendary Indian hospitality to the world.

Continuing this legacy in providing guests with the highest levels of personalized, intuitive service and careful attention to detail, IHCL will be introducing its newest addition - Taj Exotica Resort & Spa, The Palm Dubai. Situated on the East Crescent of the Palm and connected to a private beach, the hotel will feature 258 rooms, 67 suites, six F&B venues, a kids’ club, sprawling banquet & meeting spaces and Taj’s signature Jiva Spa. Keeping sustainability and the incomparable Tajness at the core of its offering, the hotel is poised to create exotic experiences for all its guests. Scheduled to open doors in the next few months, we welcome candidates to be part of our Pre-opening Team. Please click on your preferred department below to apply.

Job Responsibilities

To abide by the mission statement of the hotel, and of the department.
To ensure smooth and efficient operation of the telephone exchange.
To keep the work area neat and tidy
To be polite, courteous, alert and helpful at all times.
To answer a call within three rings.
To attend all incoming/outgoing calls withaccuracy and courtesy.
To observe instructions if any, from a guest before connecting the call.
To ensure that calls are properly connected.
To be polite and patient while talking to a guest.
To know extensions of all staff and executives along with their designations.
To know names of all restaurants, their timings and types of cuisines served.
To have knowledge about the workings of different department and their locations.
To read the instructions book, Banquet function list, Chambers function list daily.
To know names and location for the hotels in The Taj Group along with the names of the respective General Managers.
To keep a track of Guest locators on Fidelio.( Instructions slips).
To have knowledge of operation of console, Opera, Guest Administration Console.
To have knowledge of accessing the Voice Mail System from the guest rooms and extensions.
To follow procedures for handling emergencies – Fire/Bomb scare/ Guest or staff stuck in lifts.
To know the telephone numbers and procedure for contacting doctor/ambulance in emergencies.
Constantly update telephone numbers, other information on Fidelio.
To note any new information/changes in the instruction books for knowledge for other colleagues.
To keep abreast the changes regarding numbers/other facilities e.g., areas codes, country codes, world time, charges etc.
To know the procedures for wake up calls, feeding wake up calls on the console, making a note of FITs/Crew/Group in the Main wake call sheet.
To keep a track of wake calls on the printer and giving reminder calls.
To know the procedure for dealing with wake calls that are not answered by the guests
To learn the procedures for making trunk calls.
To write down the name of the person booking the call, their extension, the place they want the call to be placed, the duration for the time they speak and the charges in the project trunk call book.
To handle bookings of AT&T calls
To observe telephone manners and proper grooming at work as per company guidelines.
Adherence to the guidelines mentioned in the TPAM and TCOC and thorough adherence to the IT etiquettes is to be followed.
To always adhere to personal grooming as per the standards laid down by the hotel and maintain high standards of grooming.
To perform any duties/responsibilities as may be assigned from time to time by persons placed in authority over you.

Skills Required





Compensation & Benefits

  • Knowledge/Skills
  • Good Eye for detail
  • Service Orientation

Job Detail

  • Job Id
    JN2077
  • Location
    Dubai,United Arab Emirates
  • Poste Date
    06-Aug-2022
  • Salary
  • Total Vacancies
    1
  • Career Level
    01 year Experience
  • Degree

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