Concierge Agent

Concierge Agent (Full Time)

Taj Exotica Resort & Spa, The Palm Dubai


Dubai , United Arab Emirates

Salary: . - AED


Vacancies : 1


Date Posted: 13-Jan-2022

About Company

Step into the world of Taj and join us in our endeavor to create magical experiences as we introduce the world to the art of Indian hospitality. Tajness is the soul of our culture and guides all our interactions. It is an implicit trust in our people to forge invaluable relationships by creating an emotional connect with our various stakeholders. Tajness is the way we do what we do. We bring to you a unique combination of authentic tradition and innovation, a culture we invite you to grow with.
Explore opportunities that align with your current skillset and become a part of our diverse community of “Exoticans” dedicated to delivering quality experiences. Grow with Taj at a wide array of locations across various geographies, offering opportunities that allows our associates to choose their preferred career path with focused mentoring and training, enriching both professional and personal development.
Be part of a family that strives to touch the hearts of our guests through carefully nurtured values. TrustAwareness and Joy is something we live-by everyday.
 
About Taj Exotica Resort and Spa, The Palm, Dubai
Part of Indian Hotels Company Limited (IHCL) established in 1903, Taj Hotels have been a pioneer in bringing legendary Indian hospitality to the world.
Continuing this legacy in providing guests with the highest levels of personalized, intuitive service and careful attention to detail, IHCL will be introducing its newest addition - Taj Exotica Resort & Spa, The Palm Dubai. Situated on the East Crescent of the Palm and connected to a private beach, the hotel will feature 258 rooms, 67 suites, six F&B venues, a kids’ club, sprawling banquet & meeting spaces and Taj’s signature Jiva Spa. Keeping sustainability and the incomparable Tajness at the core of its offering, the hotel is poised to create exotic experiences for all its guests. Scheduled to open doors in the next few months, we welcome candidates to be part of our Pre-opening Team. 

Job Descriptions

Step into the world of Taj and join us in our endeavor to create magical experiences as we introduce the world to the art of Indian hospitality. Tajness is the soul of our culture and guides all our interactions. It is an implicit trust in our people to forge invaluable relationships by creating an emotional connect with our various stakeholders. Tajness is the way we do what we do. We bring to you a unique combination of authentic tradition and innovation, a culture we invite you to grow with.

Explore opportunities that align with your current skillset and become a part of our diverse community of “Exoticans” dedicated to delivering quality experiences. Grow with Taj at a wide array of locations across various geographies, offering opportunities that allows our associates to choose their preferred career path with focused mentoring and training, enriching both professional and personal development.

Be part of a family that strives to touch the hearts of our guests through carefully nurtured values. TrustAwareness and Joy is something we live-by everyday.

About Taj Exotica Resort and Spa, The Palm, Dubai
Part of Indian Hotels Company Limited (IHCL) established in 1903, Taj Hotels have been a pioneer in bringing legendary Indian hospitality to the world.

Continuing this legacy in providing guests with the highest levels of personalized, intuitive service and careful attention to detail, IHCL will be introducing its newest addition - Taj Exotica Resort & Spa, The Palm Dubai. Situated on the East Crescent of the Palm and connected to a private beach, the hotel will feature 258 rooms, 67 suites, six F&B venues, a kids’ club, sprawling banquet & meeting spaces and Taj’s signature Jiva Spa. Keeping sustainability and the incomparable Tajness at the core of its offering, the hotel is poised to create exotic experiences for all its guests. Scheduled to open doors in the next few months, we welcome candidates to be part of our Pre-opening Team. Please click on your preferred department below to apply.

Job Responsibilities
Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure
Maintain effective communication with all related departments to ensure smooth service delivery
Maintain a good working relationship with all Front Office Colleagues and ensure guests are greeted upon arrival and offered assistance at all times
Strong administration skills, tracking transport/ incoming requests
Send weekly email updates to hotel team
Maintain an up-to-date knowledge of the hotel services and communicate this to subordinates so they can supply information and respond to guest queries
Supervise the activities of the Bellboys/Concierge Team, ensuring that the guest luggage is carried from arrival point to room and from room to departure point upon checkout
Handle all messages, mail and packages for guests, ensuring they are delivered at the appropriate time and stored if necessary in a systematic and efficient way
Establish and control the duty roster in accordance with business needs and ensure the department is manned at all times.

 

Skills Required





Compensation & Benefits

  • Requirements:
  • Previous experience as Concierge Agent, Strong Administration skills, Opera knowledge,
  • Experience in Dubai is an advantage

Job Detail

  • Job Id
    JN1850
  • Location
    Dubai,United Arab Emirates
  • Poste Date
    13-Jan-2022
  • Salary
    . - AED
  • Total Vacancies
    1
  • Career Level
    01 Experience
  • Degree