Front Desk Agent

Front Desk Agent (Full Time)

WHR Solution (Executive Search)

Kuwait , Kuwait

Salary: 240 (approximately USD 770 per month) - KD

Vacancies : 1

Date Posted: 12-Oct-2022

About Company

WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.

Job Descriptions

(Kuwait) Looking for Front Desk Agent for a 5 star luxury hotel.

- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems. 
- Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests. 
- Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure. 
- Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels. 
- Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed. 
- Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.
- Accurately administer Front Office cashiering standards and comply with all laid down systems, policies and procedures.
- Maintain the privacy of all guests by ensuring that no details of the guests are disclosed. 

- Preferably candidates who can speak Arabic Language 

Skills Required

Customer service
Positive attitude and good communication skills

Compensation & Benefits

  • Basic Salary: KD 240 (approximately USD 770 per month) 
  • Accommodation: Provided
  • Transportation: Provided
  • Annual Paid Leave: Provided 
  • Employment Visa: Provided
  • Flight Tickets: Provided
  • Medical Insurance: Provided 

Job Detail

  • Job Id
  • Location
  • Poste Date
  • Salary
    240 (approximately USD 770 per month) - KD
  • Total Vacancies
  • Career Level
    Previous experience in similar industry Experience Experience
  • Degree
    Relevant degree or diploma in Hospitality Management

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