Sales Manager - Government

Sales Manager - Government (Full Time)

Queen Elizabeth 2 Hotel Dubai


Dubai , United Arab Emirates

Salary:


Vacancies : 1


Date Posted: 24-Mar-2022

About Company

Following a multi-million-dollar investment programme, the 13-deck ship has been restored to her former glory and today serves as a world-class entertainment, tourism, hotel and dining destination in Dubai.
The ship’s unique interior design features, including period furniture, renowned paintings and famous memorabilia, have been lovingly preserved, and seamlessly integrated alongside hints of modern luxury.
Today, she offers passengers 215 refurbished hotel rooms and suites, restaurants and nightlife venues, the QE2 Spa, a gym, three decks of executive rooms and suites, as well as conferencing and event facilities.
She also proudly serves as a tourist and entertainment destination with an impressive 515-seat theatre, a history and heritage exhibition and tour.

Job Descriptions

Sales Manager - Government
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

The Sales Manager for Government holds a vital role in the organization to drive, manage and maintain robust positive relations with all Government Accounts, Embassies, Consulates and Sports clubs and associations.  

The position will develop a comprehensive and complete coverage of own portfolio of contacts to generate and maintain customers of corporate segment through various sales activities (face to face sales calls, telephone calls, entertainment) and maintain a high level of exposure for the hotel through direct sales, telephone, fax, and written communications.


Key Roles and Responsibilities

Planning & Organizing:
To develop in conjunction with the Director of Sales & Marketing structures, timely, achievable personal business plan.
To maintain complete and supported records of all sales agreements, contract, and quotes for the hotel as per M Gallery Hotels Policies and Procedures.
To have a good understanding of contribution margins for each product results and work with respective heads of departments to maximize Operating results.
To achieve targets in terms of number of new active Accounts, Room Nights, Banquet Covers and Revenue as set by the Director of Sales and Marketing.
To submit weekly entertainment schedule to the Director of Sales & Marketing for approval.
As directed, plans sales trip or attends trade shows and exhibitions under the direct approval and guidance of the DOSM and where applicable in coordination with International Sales Offices.
Arranges site inspections of hotel and lunches and dinners.
Where applicable, closely coordinate and communicate with International sales office with regards to accounts/markets that are serviced by International Sales
Ensures that selling strategies are adhered to during negotiations and up selling opportunities whenever possible.

Operations:
Maintains a sales call pattern averaging 25 calls a week.
Minimum two accounts entertainment per week.
Establishes and maintains histories on every account with his/her market segments.
Attend the daily Departmental Sales briefing and debriefing.
Attend weekly review, with all feedback and planned calls and entertainment of the following week.
Submit weekly sales activity report to the Asst. Director of Sales, on Corporate Segment.
Develops Prospects Accounts, and implement a Sales Action Plan for each account.
Attends at the start of functions related to accounts handled.
Seeks intelligence information from accounts and competition.
Interacts and liaise closely with Front Office, Reservations, Food & Beverage, and Banquet & Conference Departments.
Assist with Sales Blitz, coordinated by the Asst. Director of Sales.
Performs related duties and special projects as assigned.
Attend the start of the functions related to his/her accounts handled.
Implements and executes all sales objectives and action plans to reach and exceed targets set
Solicits and service both Government, Sports and Groups business
Within established parameters, quotes and negotiate corporate contracts and groups business and where need be involved Director of Sales & Marketing to close contract.
Where applicable, closely coordinate and communicate with the global sales office with regards to RFP accounts/markets that are serviced by Outbound Sales
Ensures that the response to any business request is actioned within 24 hours maximum.
Promotes and produces sales leads for the Accor hotels outside of coverage area
Provides feedback to the Director of Sales & Marketing on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
Solicits and serves transient and group business and meetings
Formulates Governments offer letters and yearly contracts and any other required business correspondence
Arranges site inspections of hotel.
Handles incoming calls and ensures messages are taken a detail are forwarded to the person concerned
Attends departmental and communication meeting as requested by Department Head
Attends major events in hotel and city as requested by Department Head
Closely monitors accounts revenue and business production of own corporate portfolio and that of any assigned Sales Executives.
Maximizes up selling opportunities whenever possible.
Establishes and maintains files of major accounts and assists Assistant DOS in maintaining the accounts management system.
Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
Disseminates sales related information to other departments as appropriate.
Maintains close communication with the Events Management Team in the negotiation process of their accounts.
Follow up with the meeting & events coordinator/executive after the invoice is posted – following an event or meeting with a Thank You and send Thank You Letter
Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
Reviews direct competition and conducts regular research.
Closely monitors accounts revenue and business production for the corporate accounts.
Keeps updated with client relationships and overall business goals.
Updates the Director of Sales & Marketing on the negotiation event / progress of each group.
Maintain an up to date account and contact database and details in property management system.
Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies.
Attends departmental and communication meeting as requested by Department Head.

Administration:
Disseminates sales related information to other departments as appropriate.
Ensures that the response to any business request is actioned within 24 hours
Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
Maintain an up to date account and contact database and details in property management system

Your team and working environment:
 
The iconic Queen Elizabeth (QE2) Dubai’s first and only floating hotel is a 497 room hotel and one-of-a-kind entertainment destination, rich in History where the past is relived in the luxury of today.
Guest experience is a true British Heritage and history with a visit to one of the world’s most celebrated ocean liners, now permanently docked in the new marina at Dubai’s Port Rashid in the UAE.
The property is in close proximity to some of Dubai’s attractions including the Burj Khalifa, Dubai Mall, Dubai International Financial Centre (DIFC) and the Dubai World Trade Centre. The Queen Elizabeth 2 shares a neighborhood with some of Dubai’s other cultural gems including the Gold Souk, Dubai Creek and the Etihad Museum. The nearest airport is Dubai International Airport, 8 km from the accommodation.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Skills Required

Sales




Compensation & Benefits

  • What’s in it for you:
  •  
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Job Detail

  • Job Id
    JN1936
  • Location
    Dubai,United Arab Emirates
  • Poste Date
    24-Mar-2022
  • Salary
  • Total Vacancies
    1
  • Career Level
    5 Experience
  • Degree