About Company

With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai’s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and al fresco facilities are designed to bring a new level of relaxed luxury to the city.
Created by award winning design interior Jeffrey A. Wilkes, the chic 251-room beachfront resort has spacious, sleek and contemporary interiors with private balconies offering uninterrupted sea or skyline views and brings a new wave of luxury to the shores of Dubai.

Job Descriptions

An ideal candidate should have previous experience as a Beauty and Spa Therapist in a luxury hotel. CIBTAC/CIDESCO qualifications will be an advantage.

Responsibilities:
• It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
• MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
• It is part of your role and your responsibility to fully support all learning and development activities.
• Ensure that all standards of LQE, MOQA and Forbes are followed consistently.
• You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
• Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
• Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
• Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
• Mandarin Oriental Jumeira, Dubai has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
• Act as a hotel ambassador at all times.
• To ensure that a high standard of service is maintained throughout the Spa by therapists.
• Will be responsible for helping the Treatments Supervisor/Manager with training and assessment, which will be properly recorded in the relevant areas for all therapists.
• Will be expected to help with stock control, stock takes and orders as requested by the Treatments Supervisor/Manager.
• Will be expected to assist and perform various demonstrations and events.
• Responsible for motivation of therapists and to report to the Treatments Supervisor/ Treatments Manager on the ambience / morale of the team at any given time.
• To set an example to all therapists.
• Responsible for achieving sales targets as set by the department.
• To oversee requisitioning of stock by therapists.
• To carry out any additional duties requested by management, related to hotel operational activities.
• Follow all Standards Operating Procedures (SOPs) as taught by Spa Treatments Manager.
• Keep work area clean, neat and hygienic at all times.
• Ensure that a high standard of service is maintained throughout the Spa.
• Assist in the operations of all spa & wellness department as required:
- Spa Treatment Rooms
- Spa Reception
- Spa Retail
- Spa Pantry
- Consultation Lounge
- Spa Thermal & Changing Facilities

Skills Required

Compensation & Benefits

• Compensation & Benefits to be discussed during interview