Community Manager

Jobs Title

Feature Job

About Company

WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.

Job Descriptions

(Dubai, United Arab Emirates) Looking for Community Manager for a Real Estate company.

Responsibilities:
- Maintain full documentation for history of service providers (for example major repairs, etc.).
- Overseeing audit inspection reports
- Maintain a schedule of contracts detailing the Key Performance Indicators, due dates for service delivery, scheduled service calls and dates of attendance, and make the schedule available to a Board representative on request;
- Attend and record all meetings.
- Provide point of contact for owners as well occupants and attend routine written and oral communication.
- Advise and assist owners and residents/occupiers in relation to the commercial Community Rules
- Preparing and reviewing request for proposals or procurement requirements
- Conducting regular inspections/audits of the assigned community
- Developing ways to gauge customer satisfaction levels.
- Resolving customer complaints
- Responding to email queries from community members and vendors: mostly questions about events, payments, and reports
- Forwarding product related or technical questions from communities to relevant internal teams or pointing them to available resources
- Reviewing event proposals sent by communities and issuing approval/rejections for proposed events following defined guideline
- Coordinating with vendors on all event logistics and payments
- Following up on communities to submit post events reports

Requirements:
- 4 years of Experience in Community Management/ Owner Association.
- Data and Technology Driven.
- Vendor & Financial Management.
- Experienced with RERA Regulations and authorities.
- Experienced in creating engagements with owners/ tenants