Concierge Agent

Jobs Title

Feature Job

About Company

Nikki Beach Resort & Spa Dubai located on the waterfront of Pearl Jumeira, allows guests to enjoy the Arabian Gulf’s blue waters and stunning panoramic views from every corner of the property.
Our Resort & Spa features 117 stunning rooms and suites, as well as 15 private pool villas and 63 lifestyle residence units awaiting the most discerning world travelers. The first and original luxury beach club concept that combines the elements of music, dining, entertainment, fashion, film and art into one destination.

Job Descriptions

Responsibilities and essential job functions include but are not limited to the following:
• Serve as a key point of contact for guests and efficiently respond to guest enquiries
• Process and deliver messages for guests
• Stay current and up to date with all hotel services as well as daily VIP requests and special events
• Ensure orderliness and safety guidelines around the lobby and front door areas
• Project a professional manner with an emphasis on hospitality and guest service
• Maintain a clean, healthy, and safe working area
• Act in accordance with policies and procedures when working with front of house equipment and property management systems

Requirements:
• Previous customer related experience required
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a variety of different work situations
• Ability to work on your own and as part of a team
• Knowledge of the local area
• 1 years experience in similar positions and customer service is preferred