Customer Service Executive

Customer Service Executive (Full Time)

Holiday Group

Ajman , United Arab Emirates


Vacancies : 5

Date Posted: 10-Sep-2022

About Company

Holiday group is one of the renowned hospitality group in UAE having a chain of Hotels,Restaurant's and Retail stores of Alcohols in the entire UAE established in the 1980's.

Job Descriptions

A leading company in UAE is currently looking for Female Customer Service Executive
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Planning the training and standardization of service delivery.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Eloquent and comfortable when delivering presentations.

Skills Required

Compensation & Benefits

  • Requirements:
  • A bachelor’s degree in administration or a related field.
  • A minimum of 3 years experience in retail, FMCG, Hospitality (F&B)
  • Excellent interpersonal and written and oral communication skills.
  • Computer skills
  • Excellent observation and communication skills.
  • Knowledge of mediation and conflict resolution techniques is preferable.
  • Prefer those who are under cancelled visa or visit visa.

Job Detail

  • Job Id
  • Location
    Ajman,United Arab Emirates
  • Poste Date
  • Salary
  • Total Vacancies
  • Career Level
    3 Experience
  • Degree