WHR Solution (Executive Search)
Valletta , Malta
Salary: 3,750 - EUR
Vacancies : 1
Date Posted: 30-Mar-2022
WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.
(Malta) Looking for a Director of SPA for a 5* luxury hotel
About the Role:
As a Director of SPA, you will be responsible for all aspects of the Spa Operation, marketing and promotions, operating criteria, programming, budgeting, VIP guest visits, employee relations and training. you will play a key role in the Spa's vision of success and guest expectation.
Responsibilities and essential job functions include but are not limited to the following:
Ensure the establishment and execution of all departmental goals.
Manage, train, and motivate all personnel reporting to this position.
Serve as a link between the hotel and the spa industry.
Promote and sell customized spa programs to conference groups as required.
Ensures spa services are included in all property-related marketing and advertising.
Promote all hotel and spa packages and promotions.
Identify new business and marketing opportunities.
Work with Corporate advertising, promotion and public relations as required.
Maintain thorough knowledge of competitors, including location, product offering, pricing, promotion and sales techniques.
Administration and implementation of staff training in all aspects of the spa's operations i.e. business telephone usage, guest relations, spa services (massage, body scrubs, facials etc.), retail sales etc.
Assist in the supervision, operation and coverage of all spa departments.
Ensure effective communication amongst all departments within the hotel.
Preparing the annual business plan, forecasts and marketing plan in conjunction with the other Department Heads and General Manager.
Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
Preferably candidate with hotel pre-opening experiences.
Ideally candidate with experience as Spa Director however strong Assistant Directors / Spa Managers with similar wellness backgrounds who are looking for a step up in their career will also be consider.