Front Office Receptionist

Front Office Receptionist (Full Time)

Fraser Suites Dubai


Dubai , United Arab Emirates

Salary: To be discussed during interview - AED


Vacancies : 1


Date Posted: 24-Jan-2021

About Company

Situated alongside Media City and Internet City with a much-coveted address, Fraser Suites Dubai,  rises above Sheikh Zayed Road occupying the top 23 levels of Sidra Tower, overlooking the Arabian Sea and charming city skyline of Dubai.
Designed to allow large amounts natural light and space, each of the 265 hotel rooms  and apartments offer luxury serviced apartments in Dubai. Stay in an oasis of calm with elegant interiors decorated and fully furnished with modern conveniences.
 

Job Descriptions

• As Receptionist, you will be responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience.

Responsibilities and essential job functions include but are not limited to the following:
• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure. 
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests. 
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels. 
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed. 
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures.
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems. 
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed. 
• Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.

Skills Required

Opera
Microsoft Office




Compensation & Benefits

  • Basic Salary: To be discussed during interview
  • Accommodation: Provided
  • Transportation: Provided
  • Annual Paid Leave: Provided 
  • Employment Visa: Provided
  • Flight Tickets: Provided
  • Medical Insurance: Provided

Job Detail

  • Job Id
    JN1249
  • Location
    Dubai,United Arab Emirates
  • Poste Date
    24-Jan-2021
  • Salary
    To be discussed during interview - AED
  • Total Vacancies
    1
  • Career Level
    Previous experience in similar industry Experience
  • Degree
    High School Diploma or equivalent required

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