Front Office Supervisor

Front Office Supervisor (Full Time)

ME Dubai Hotel

Dubai , United Arab Emirates


Vacancies : 1

Date Posted: 03-Feb-2023

About Company

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality.

An architectural icon in the heart of Dubai and one of the most striking attractions in the famous Burj Khalifa district. Inspired by the geometry of nature, this hotel forms part of the spectacular Opus Building and is the first and only hotel in the world designed by Zaha Hadid, the deconstructivist architect who redefined the concept of spatial fluidity through her work.
An ambitious commitment to sustainability, art and culture which combines technology, personality and the lifestyle of a unique destination. Thriving on sensorial connections, the hotel rooms have 2 entirely different themes. One is more avant-garde and cosmopolitan, inspired by the night in the city, and the other is warmer and more evocative, reminiscent of the vast desert around Dubai..

Job Descriptions

The Front Office Supervisor is responsible to assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards.

• Supervise the efficient operations of reception including check in/out procedures.
• Support team members in handling guest requests and enquires to ensure a positive outcome is achieved.
• Advise team of any special events or VIP Guests in the hotel for events or for general accommodations.
- Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
• Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork.
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
• Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards.
• Follow and adhere to company brand standards.
• Assist other departments wherever necessary and maintain good working relationships with Team Members.
• Excellent grooming standards
• The position requires a minimum of two years’ experience in hotels in a similar role

Skills Required

Supervisory Skill
On Job Training Skill
Opera Knowledge

Compensation & Benefits

  • Compensation & Benefits to be discussed during interview

Job Detail

  • Job Id
  • Location
    Dubai,United Arab Emirates
  • Poste Date
  • Salary
  • Total Vacancies
  • Career Level
    Previous experience in similar industry Experience Experience
  • Degree
    Bachelor’s degree or Diploma in Hotel Management

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