WHR Solution (Executive Search)
Kuwait , Kuwait
Salary: 289 - KD
Vacancies : 2
Date Posted: 10-May-2022
WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.
Responsibilities and essential job functions include but are not limited to the following:
- Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure.
- Effectively handle guest complaints by understanding the issues, following up the results and making sure to resolve the issue & reach guest full satisfaction.
- Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
- Keep all hotel supporting departments informed of necessary information or requests
- Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.
- Previous customer service work experience with ability to work effectively under pressure.
- Problem Solving abilities & attention to details
- Work proficiency in Reading, Writing & Communication skill in English.