Guest Services Officer (Arabic Speaker)

Guest Services Officer (Arabic Speaker) (Full Time)

Millennium Place Mirdif

Dubai , United Arab Emirates

Salary: To be discussed during interview - AED

Vacancies : 1

Date Posted: 19-Nov-2021

About Company

Millennium Place Mirdif
Here, comfort and elegance meet to weave an exceptional experience crowned with happiness and joy. Overlooking the stunning view of Mushrif Park, Millennium Place Mirdif is a 4-star hotel destination offering a new level of renowned hospitality. 

Job Descriptions

• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed. 
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems. 
• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure. 
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests. 
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed. 
• Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels. 

• Excellent grooming standards
• 1 years experience in similar positions and customer service is preferred
• Preferably candidates who can speak Arabic Language 

Skills Required

Opera Knowledge

Compensation & Benefits

  • Basic Salary: To be discussed during interview
  • Accommodation: Provided
  • Transportation: Provided
  • Annual Paid Leave: Provided 
  • Employment Visa: Provided
  • Flight Tickets: Provided
  • Medical Insurance: Provided

Job Detail

  • Job Id
  • Location
    Dubai,United Arab Emirates
  • Poste Date
  • Salary
    To be discussed during interview - AED
  • Total Vacancies
  • Career Level
    Previous experience in similar industry Experience
  • Degree
    Relevant degree or diploma in Hospitality or Tourism manage

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