Shangri-La Le Touessrok Mauritius
Flacq , Mauritius
Vacancies : 1
Date Posted: 14-Jan-2023
Nestled on the quiet shores of Trou d’Eau Douce, Shangri-La Le Touessrok, Mauritius is a luxurious private hideaway embodying the true spirit of Mauritius. The resort offers uninterrupted views of the Indian Ocean from its exclusive accommodations and sandy white beaches at your doorstep. Discover Le Touessrok's rich history with touches of Asian hospitality, where you can indulge in trendy dining experiences, private island retreats or tee off at one of two championship 18-hole golf courses.
As a Service Leader- Head Mixologist, we rely on you to:
• Maintain consistency in quality of food / beverage / service / cleanliness of sections appointed.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction; to go above and beyond to resolve any guest opportunity to the satisfaction of the guest.
• Enhance spirits and cocktail education to improve employees’ sphere of beverage knowledge.
• Create innovative cocktails and serve alcoholic and non-alcoholic beverages to guests
• To ensure that specified number of menus and wine lists are available and in good condition for each meal period.
• To maximize profits, maintain food / beverage / service quality and ensure customer satisfaction.
Qualifications, skills, and experience:
• Higher School Certificate
• Good communication skills.
• Good knowledge of beverages and cocktails.
• Relevant experience in a similar capacity
• Customer/ people oriented