Hotel Receptionist at Ramada Encore Hotel in Doha - Qatar

Hotel Receptionist at Ramada Encore Hotel in Doha - Qatar (Full Time)

Ramada Encore Hotel Doha


Doha , Qatar

Salary: Based on the Interview - QAR


Vacancies : 2


Date Posted: 13-Apr-2023

About Company

Ramada Encore Doha is a 4-star business hotel located in the historic heart of Doha. Situated 13 kilometers – or 15 minutes – from the Hamad International Airport, the Ramada Encore Hotel offers modern accommodation to a world of business travelers.

Job Descriptions

We are currently seeking a skilled and experienced Hotel Receptionist to join our team at Ramada Encore Hotel in Doha, Qatar. The ideal candidate will have hands-on experience in Opera PMS (Property Management System) and VICAS Application, along with fluency in Arabic and English languages. Knowledge of other languages will be considered a plus. This position is open to both male and female candidates.

Responsibilities:
* Greeting and welcoming guests in a friendly and professional manner.
* Checking guests in and out using Opera PMS and VICAS Application.
* Managing guest inquiries and providing accurate information about hotel facilities, services, and local attractions.
* Handling guest complaints or issues promptly and efficiently.
* Managing reservations and coordinating with other departments to ensure smooth guest arrivals and departures.
* Processing payments and maintaining accurate records of guest accounts.
* Keeping the front desk area clean and well-organized.

Requirements:
* Proven experience as a Hotel Receptionist, with hands-on experience in Opera PMS and VICAS Application.
* Fluent in Arabic and English languages, both written and spoken.
* Knowledge of other languages will be considered a plus.
* Excellent communication and customer service skills.
* Strong organizational and multitasking abilities.
* Ability to work in a fast-paced environment and handle stressful situations calmly and professionally.
* Flexibility to work in shifts, including weekends and holidays.
* Ability to work independently as well as part of a team.
* Prior experience in a hotel in Qatar will be preferred.

To apply, please submit your updated CV with a latest photograph to hrm@ramadaencoredoha.com and indicate "Hotel Receptionist Application" in the subject line. We look forward to hearing from you!

Skills Required

OPERA
VICAS
MS Office
Strong Communication Skills
Decent Personality




Compensation & Benefits

  • Accommodation Provided by the company 
  • Transportaion Provided by the company
  • Duty Meals 
  • Insurance (Group Life & Workman Compensation)

Job Detail

  • Job Id
    JN2321
  • Location
    Doha,Qatar
  • Poste Date
    13-Apr-2023
  • Salary
    Based on the Interview - QAR
  • Total Vacancies
    2
  • Career Level
    2 Experience
  • Degree