Housekeeping Team Leader

Housekeeping Team Leader (Full Time)

Meydan Hotels & Hospitality

Dubai , United Arab Emirates


Vacancies : 1

Date Posted: 31-Mar-2022

About Company

Meydan Hotels & Hospitality 
Translated from Arabic, Meydan means ‘a meeting place’. Through its collection of luxury hotels & resorts, Meydan Hotels provides its guests and customers with a myriad of unique and iconic places to meet.
Whether it is a meeting of minds at a board meeting or a meeting of hearts at a wedding reception, Meydan Hotels has unrivaled venues that make its properties the place to meet.

Meydan Hotels not only personifies warm, authentic yet modern Arabian hospitality; it also represents luxury, elegance, space, style, action, and serenity.
With its home in Meydan City, a prestigious new business, sporting, and lifestyle destination in Dubai, Meydan Hotels is ideally situated at the epicenter of one of the world’s most exhilarating destinations. Its portfolio currently includes The Meydan Hotel and Bab Al Shams Desert Resort in Dubai.

Job Descriptions

Core Functions:
Supervises housekeeping attendants to ensure that guest rooms in a courteous, professional, efficient and flexible service consistent with the hotel and local authority Standards Policies & Procedures in order to maximize guest satisfaction.

Duties / Responsibilities:
Carries out all assigned tasks in accordance and under the guidance of the Standard Operating Procedures of the Hotel and owning company.
Maintains a good rapport and working relationship with staff in the Place of Work and all other departments.
Attends and contributes to all staff meetings Departmental and participate in Hotel trainings scheduled and other related activities.
Responds to any changes in the Hotel & Housekeeping Department function as dictated by the business and policies.
Provides a courteous and professional service at all times.
Assists in efficiently managing the department according to the established concept statement, providing a courteous, professional and efficient and flexible service at all times in guest rooms are following the hotels Standards of Performance.
Communicates with the different sub departments of Rooms Division or any other Department of the Hotel as assigned and perform all duties and tasks when rotated or assigned to another department.
Assigns responsibilities to team members, implementing multi-tasking principles and to check their performance daily.
Assists in maintaining and implementation of a flexible employee base, with the right mix of employees. 
Assists in allocating employees over the Division based on established business levels for that day.
Supports staff needs in other Divisions based on the hotel priorities and anticipated business levels.
Ensures that the par stocks for all operating equipment, supplies, inventoried items, and to ensure that the place of work is adequately equipped.
Monitors service and room standards in all work place. 
Performs opening and closing procedures established for the Place of Work as assigned.
Conducts daily pre-shift briefings to housekeeping attendants on VIP rooms, long stay guest, arrivals & departures, function/events of the day and previous day’s guest comments.
Liaises with Front Office and other related departments on daily operations.
Keeps informed of the housekeeping standards of opening competitor hotels.
Ensures proper handling storage and control of lost and found items as per local rules and regulations.
Keeps all keys signed out in a secure manner and return them at the course of duty.
Distributes and control the use of master key.
Inspects all facilities, furniture and fixtures and report any damages to Housekeeping Manager.
Monitors guest supplies, bathroom amenities and stationary and reduce spoilage and wastage.
Ensures that the Place of Work and surrounding area is kept clean and organized at all times.
Conducts frequent and thorough inspections together with the Housekeeping Manager related to standard and cleanliness of the guest rooms.   

Skills Required

• Excellent problem solving and communication skills • Ability to work both independently and within a team to accomplish goals • Demonstrated ability to plan and manage multiple responsibilities • Strong communication
and problem-solving skills. • Knowledge of principles
values and processes for providing superior guest service. • Knowledge of basic math. • Ability to operate cash register. • Ability to project a professional
friendly and courteous image to guests. • Ability to multi-task and be detailed oriented. • Ability to work well under pressure in a fast-paced environment. • Ability to work a flexible schedule
including weekends and holidays. • Initiative and Commitment to Achieve • Attention to Detail & Quality • Organizing for result • Team work • Effective Communication

Compensation & Benefits

  • Confidential

Job Detail

  • Job Id
  • Location
    Dubai,United Arab Emirates
  • Poste Date
  • Salary
  • Total Vacancies
  • Career Level
    Minimum 2 years Experience
  • Degree
    • High School diploma or general education degree (GED). •

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