Trou aux Biches Beachcomber
Grand Port , Mauritius
Salary: To be discussed during interview - USD
Vacancies : 1
Date Posted: 26-Apr-2022
Accommodation is housed in lavish chalet-style suites built in crescents while private villas are tucked among the lush tropical gardens. With an emphasis on environmental preservation, Trou aux Biches Beachcomber Golf Resort & Spa is the first eco-friendly resort in Mauritius, while providing the latest in luxury focusing on privacy, space and diversity.
All Villas, Beach Front Suites and Senior Beach Front Suites have private pools. Other suite categories open onto larger pools of 126 m2, centred at the heart of each crescent. The hotel also has a large pool designed as a key feature in the main areas. Reserved for children aged 3 to 12, the mini-club also has its private pool. Wherever you are, the sea is never too far, beckoning you to relax in warm, crystal-clear waters.
Trou aux Biches Beachcomber has six restaurants named L'Oasis, La Caravelle, Le Deck, Blue Ginger, Mahiya and Il Corallo. Enjoy a world of flavours sourced from the far end of Asia to the shores of the Mediterranean sea.
Other facilities at the resort include a luxurious Spa with 20 cabins, a teens club as well as a range of free land and water sports.
If you are thinking of a luxury holiday in Mauritius, Trou aux Biches Beachcomber Golf Resort & Spa is a choice that will not disappoint you.
Responsibilities and essential job functions:
Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure.
Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests.
Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels.
Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.
Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed.
Accurately administer Front Office cashiering standards and comply with all laid down systems, policies and procedures.
Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
Maintain the privacy of all guests by ensuring that no details of the guests are disclosed.