Reservations Agent (Mandarin Speaker)

Reservations Agent (Mandarin Speaker) (Full Time)

WHR Solution (Executive Search)

Male , Maldives

Salary: 720 - USD

Vacancies : 1

Date Posted: 23-May-2023

About Company

WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.

Job Descriptions

(Maldives) Looking for Reservation Agent for 5* luxury resort.

About the Role:
As a Reservation Agent, you will be working under the general guidance and supervision of the Manager and with the established policies, procedures oversees and implements all reservation activities.

Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following:
- Book and enter room reservation requests using the Opera System
- Answer telephone and email inquiries in a timely manner
- Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
- Liaise with Sales and other departments as required
- Respond to enquiries about hotel products and services over the telephone, fax, email, etc
- Determine Guest’s needs and quotes the appropriate room and rate as per requirements
- Book reservation with most accurate information to ensure exceeding guest’s expectations
- Arrange accommodation, visas and activity requirements for leisure, corporate and wholesaler’s Guests
- Has a general understanding of Groups - including cut off dates, blocking and booking policies and procedures
- Understand Revenue Management strategies, sell levels and sell directed rates and is able to apply these methods to offer as per available Hotel inventory
- Cooperate, coordinate and communicate with all other departments to ensure highest level of Guest service is maintained and the maximum profit is generated

- Must be able to handle multitude of tasks in an intense, ever changing environment while remaining calm, collective and accurate
- Preferably candidates who can speak Mandarin Language 

Skills Required

Opera Knowledge
Telephone Skill
Communication Skill

Compensation & Benefits

  • Basic Salary: USD 720 Monthly 
  • Service Charge: USD 1,000 Average Monthly
  • Accommodation: Provided
  • Annual Paid Leave: Provided 
  • Employment Visa: Provided
  • Flight Tickets: Provided
  • Medical Insurance: Provided

Job Detail

  • Job Id
  • Location
  • Poste Date
  • Salary
    720 - USD
  • Total Vacancies
  • Career Level
    Previous experience in similar industry Experience Experience
  • Degree
    Bachelor’s degree or Diploma in Hotel Management

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