About Company

Kempinski Hotel and Residences Palm Jumeirah is located on the Palm, one of Dubai’s most sought-after areas, a stay here means being immersed in luxury. It offers 244 luxurious suites, villas and penthouses, situated on five sprawling acres of territory. It combines four Food and Beverage outlets and private beach.

Job Descriptions

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.  

Key Responsibilities: 
- A courteous, professional and efficient service is provided at all times.All duties and tasks are performed as per the tasks required at the outlet.
- Be knowledgeable of all services and products offered by the hotel.
- Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
- Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
- Successfully perform opening and closing procedures established for the assigned outlet
- Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
- Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.

Desired Skills & Qualifications:
- Minimum of 1-year experience
- Strong communication skills, enthusiastic and flexible
- Flexibility to work longer hours as per business demand
- Knowledge of cashier operations (MICROS)

Skills Required

Compensation & Benefits

• Compensation & Benefits To be discussed during interview