About Company

Welcome to the gentle shores of the Arabian Gulf, where we invite you to embrace lifestyle change and discover a meaningful connection with yourselves, your friends, families, and the surrounding nature, which is core to the transformative experience we hope you will enjoy while staying here with us.
With over 280,000 square metres dedicated to celebrating our potential for physical, mental, and emotional health, Zulal Wellness Resort is a pioneering wellness destination in the Middle East and the first to fully embrace the philosophy of Traditional Arabic & Islamic Medicine (TAIM).

Job Descriptions

We are happy to announce a new opening for a spa receptionist who will be an ambassador of the company’s wellness and sustainability culture, promote its awareness amongst team members by leading by example.

KEY RESPONSIBILITIES:
Welcome and greet guests, anticipate their needs and provide outstanding service at all times.
 Keep the reception area neat and tidy and ensure it displays a fresh and relaxing environment at all times.
 Maintain a consistent presence at the reception, be available to welcome and greet guests and anticipate   their needs.
 Assist guests and orient them to the right area and ensure they are escorted.
Prepare guests’ schedules in advance, assign the right therapist practitioner to the right guest, ensure bookings are accurate and booked in a suitable time frame.
 Maintain guests’ files and history up to date with all necessary information.
Responsible for the billing of the treatments, charge them into the system and ensure discounts and offers are applied.
Coordinate with other relevant departments concerning bookings and guests’ information that may be beneficial during guests’ stay.
Have knowledge of the types of treatments available and be able to advice guests on treatment procedures

QUALIFICATIONS:
Proven experience in a similar role, ideally in the Gulf region.
Experience working with multicultural teams.
Computer proficiency (Excel, Windows, Outlook, PowerPoint, Publisher)
Spa Booking System
 Health and beauty products
Spa and beauty treatments

Skills Required

Compensation & Benefits

• N/A