Telephone Operators

Telephone Operators (Full Time)

Radisson Blu Hotel Dubai Waterfront and Radisson Blu Dubai Canal View

Dubai , United Arab Emirates

Salary: To be discussed during interview - AED

Vacancies : 1

Date Posted: 30-Jan-2021

About Company

Welcome to our incredible 5-star Radisson Blu Hotel, Dubai Waterfront. With outstanding facilities and friendly, professional service, we aim to make your stay memorable and become your new home away from home. Our "Yes I Can!" philosophy means you'll always receive outstanding service with a smile. From our rooms to our restaurants and everything in between, we guarantee an unforgettable Dubai hotel experience. 
5-star accommodation at our stylish waterfront hotel in Dubai 
Each of our 432 stylishly designed rooms and suites, offer views of the Business Bay district in Downtown Dubai. Many rooms include private balconies with breathtaking views of the skyline, including phenomenal feats of architecture such as the 828 meter-high Burj Khalifa and newly-opened Dubai Canal. Our Premium Class Rooms and Suites include access to our exclusive Business Class Lounge and are equipped with a Nespresso® machine.

Job Descriptions

• Provides courteous service to customers by operating the switchboard according to the standards.
• Communicates clearly and courteously using up-beat tone.
• Demonstrates fluency in the use of equipment.
• Transfers incoming calls promptly to the appropriate extension.
• Assists guests to make long distance calls by instructing them on the appropriate procedures and/or placing calls for them.
• Responds to customers’ questions regarding the hotel, in-house facilities and local events.
• Takes and delivers accurate and complete messages.
• Accepts, records and executes wake-up calls, insuring the guest is awakened as requested.
• Knows well the Room service menu.

• Experience in front office
• Hands-on approach and lead-by-example work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions with proven problem-solving capabilities offering support where required
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experience of working with IT systems on various platforms
• Strong communication skills

Skills Required

Telephone Skills

Compensation & Benefits

  • Basic Salary: To be discussed during interview
  • Accommodation: Provided
  • Transportation: Provided
  • Annual Paid Leave: Provided 
  • Employment Visa: Provided
  • Flight Tickets: Provided
  • Medical Insurance: Provided

Job Detail

  • Job Id
  • Location
    Dubai,United Arab Emirates
  • Poste Date
  • Salary
    To be discussed during interview - AED
  • Total Vacancies
  • Career Level
    Previous experience in similar industry Experience
  • Degree
    High School Diploma or equivalent required

Featured Jobs