Receptionist (Chinese speaker)

Receptionist (Chinese speaker) (Full Time)

Palazzo Versace Dubai

Dubai , United Arab Emirates


Vacancies : 1

Date Posted: 01-Mar-2023

About Company

Reminiscent of a 16th century Italian Palace, Palazzo Versace Dubai is a Neoclassical masterpiece with subtle traces of Arabian architecture. Featuring a striking entrance, high ceilings, landscaped gardens, and a range of well-crafted Italian furnishings, the hotel is truly symbolic of the Versace lifestyle.
Located in Jaddaf Waterfront, less than 15 minutes away from Dubai International Airport and 8 minutes away from Burj Khalifa and Downtown Dubai, Palazzo Versace Dubai is conveniently located along the shores of the historic Dubai Creek. On arrival one is welcomed by the striking ‘Pietra di Fiume’ design of the iconic Medusa and Greek décor. A walk through the 5-star hotel’s public spaces reveals several exclusive designs and fabrics from Versace, while the lagoon pools and reflection ponds complement the serenity of the lush gardens that surround the hotel – a true luxury retreat for leisure travellers.
Every single piece of furniture and fabric that adorns the hotel’s 215 hotel rooms and suites, and 169 residences, is designed and tailor-made by Versace exclusively for the Palazzo Versace Hotel in Dubai. Each of the hotel’s 8 restaurants and bars is designed to have an al fresco terrace to reflect the heritage of Palazzos, where the internal court was the informal space to meet, dine and enjoy the weather. The three outdoor pools are decorated with mosaic tiles and surrounded by palm trees and flowers. The beautifully landscaped gardens and unobstructed views of the Dubai Creek and skyline, make this luxury hotel an ideal venue for weddings and social events in Dubai.

Job Descriptions


DUTIES/ RESPONSIBILITIES:Comprehensive knowledge of the Hotel and Residences, including all departments, services and outlets
Provide a warm welcome to all guests on arrival
Register guests in line with the established guest registration policy
Take payment from guests on departure and close their bills accurately
Be efficient in assisting guests throughout their stay with any requirements
Sell rooms to walk-in guests at the maximum rate possible
Ensure that the Reception/Guest Services Desk is manned at all times, as well as operationally prepared and stocked with all required items
Maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
Update all information given by guests on the Registration Card on check-in into Opera, making sure that all required information has been provided
File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket-checks
Neatly file registration cards of departed guests by date and in alphabetical order
Scan the passport of every guest on arrival and save the data correctly for the CID Report
Carry out a Routing Instruction Report regularly and ensure that all required back-up is attached to the Registration Cards neatly
Attend the daily shift briefings and monthly communication meetings
Identify and anticipate guest’s needs and assist in any possible way
Open safe deposit boxes for guests ensuring that details and signatures on the record card are completed and correct
Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times
Assist the CID Clerk with entering the data in the computer system whenever required
Assist with escorting guests to their rooms on arrival, explaining all the features and facilities
Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
Take advance payment guarantee on check-in for all guests according to the Resort’s Credit Policy
Carry out a Credit Check Report on each shift ensuring that all in-house rooms have sufficient credit
Carry out cashiering duties like foreign currency exchange, paid-outs, etc.
Close the individual cashier audit at the end of each shift, ensuring that all details balance
Maintain a cash float and take full responsibility for it, ensuring that it is balanced at all times
Minimize rebates and ensure that they all have sufficient justification, back-up and signatures
Perform any related duties and special projects as requested by Senior Management

Skills Required

Compensation & Benefits

  • - Basic salary
  • -Language allowance
  • - Visa
  • - Medical Insurance
  • - Flight Ticket
  • - Meals 
  • ?- Accomodation 

Job Detail

  • Job Id
  • Location
    Dubai,United Arab Emirates
  • Poste Date
  • Salary
  • Total Vacancies
  • Career Level
    1 year plus Experience
  • Degree

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