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(Dubai, United Arab Emirates) Looking for Hostess for a 5* luxury hotel.
About the Role:
As Hostess, you are responsible to provide a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings.
Reporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to the following:
Ensure knowledge of menu and all products.
Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay.
Practice hotel Grooming standards including uniform dress code, cleanliness and personal hygiene.
Manage guest queries in a friendly, timely, and efficient manner.
Comply with hotel security, fire regulations and all health and safety legislation.
Follow correct reporting procedures if faced with issues.
Has a good knowledge of the restaurant's sitting arrangements.
Excellent grooming standards
1 years experience in similar positions and customer service is preferred
Positive attitude and good communication skills
Commitment to delivering a high level of customer service