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(Doha, Qatar) Looking for Lobby Hostess for a 5* luxury hotel
About the Role:
As Lobby Hostess, you are responsible to provide a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience.
Manage guest queries in a friendly, timely, and efficient manner.
Ensure knowledge of all products.
Follow correct reporting procedures if faced with issues.
Practice hotel Grooming standards including uniform dress code, cleanliness and personal hygiene.
Comply with hotel security, fire regulations and all health and safety legislation.
A good command of English and additional skills, like guest service and interpersonal are essentials.
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a variety of different work situations
Ability to work on your own and as part of a team
1 years experience in similar positions and customer service is preferred