WHR Solution (Executive Search)
ar-Riyad , Saudi Arabia
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(Riyadh, Saudi Arabia) Looking for Captain Waitress for a 5 star luxury hotel.
About the Role:
As Captain Waitress, your role will be to provide professional service to guests, ensuring their restaurant visit will become a memorable dining experience.
Responsibilities:
• Responsible for all service preparations before, during and after the service.
• Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
• Meet all reasonable needs and requests of customers within acceptable enterprise time frames
Identify and take all opportunities to enhance the quality of service.
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests.
• Have a working understanding of all Food and Beverage Restaurant and Bars in order to properly direct and advise guests.
• Meet all reasonable needs and requests of customers within acceptable enterprise time frames
• Identify and take all opportunities to enhance the quality of service (up selling, guest recognition, resort knowledge).
Requirements:
• 1 - 2 years' experience in similar role in a Food and Beverage department & Have a good knowledge and understanding of Food and Beverage operations
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