Concierge

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Concierge (Full Time)

Bulgari Resort Dubai


Dubai , United Arab Emirates

Salary: To be discussed during interview - AED


Vacancies : 1


Date Posted: 23-Mar-2024

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About Company

A shimmering jewel set on a seahorse-shaped island in Jumeira Bay, Bulgari Resort Dubai brings Mediterranean style to the Middle East. Surrounded by ocean views and home to the first Bulgari Yacht Club & Marina, its nautical spirit inspires the Resort’s design, making it an oasis of luxury minutes from the mainland.

Job Descriptions

Responsibilities:
• Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
• Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
• Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns.
• Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.
• Review shift logs/daily memo books and document pertinent information in logbooks.
• Monitor club lounge for seating availability, service, safety, and well-being of guests.

Requirements:
• Preferably candidates who can speak Chinese / Mandarin in addition to English

Skills Required

Customer service
Positive attitude and good communication skills




Compensation & Benefits

  • Compensation & Benefits to be discussed during interview

Job Detail

  • Job Id
    JN2505
  • Location
    Dubai,United Arab Emirates
  • Poste Date
    23-Mar-2024
  • Salary
    To be discussed during interview - AED
  • Total Vacancies
    1
  • Career Level
    Previous experience in similar industry Experience
  • Degree
    ?Relevant degree or diploma in Hospitality or Tourism manage

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