Revenue Manager

Jobs Title

Feature Job

About Company

WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.

Job Descriptions

(Dubai, United Arab Emirates) Looking for a Revenue Manager for a 5* luxury hotel.

• Work closely with the Head of Sales and General Manager in rate setting for all periods.
• Collate all hotel reports relating to any reservation or sales tracking as designated by the Head of Sales and GM. Ensure that this information is reviewed analytically with the entire sales team and thus creating a culture of accountability and responsibility for all team members.
• Maintain overall responsibility of reservations.
• Work closely with Reservations Personnel to maximize sales in accordance with the budgets.
• Maximise the productivity of the department through ongoing training and development programs; ensure mystery calls are conducted to monitor our sales and reservations conversion.
• Actively takes reservation enquiries.
• Be involved in all Yield and other Sales Meetings as designated.
• Follow-up on all Groups, Blocks, Allotment, and room lists.
• Liaise with Financial Controller in relation to requests for Credit.
• Conduct a 30 60 90 day Forecast monthly, with the assistance of the FOM and Head of Sales. This will be presented and discussed in yield meetings.
• Utilise yield management techniques and software to maximize occupancy, average rate, and room revenue.
• Ensure that all special requests are handles appropriately by supervising the accuracy of all reservations.
• Communicate throughout the hotel all updates that relate to any reservations special requests. These include changes in room rates, promotional specials, group movement, VIP guests, etc.
• Ensure that all correspondence relating to accommodation enquiries is actioned promptly and efficiently.
To maintain professional business confidentiality.
• To conduct yourself in a professional manner always and maintain high grooming standard.

Requirements:
• Previous experience in a supervisory or management capacity within a hotel reservations sales/revenue management environment.